One warm front door for "how can we help?".
When someone wants a baptism, a memorial, or simply to talk to the priest, they shouldn't have to guess an email address. A guided request on your site asks the right questions and drops the answer straight in front of clergy, so nothing important lands in an inbox nobody checks.
The email nobody answered for three weeks.
A young couple wrote asking about a wedding. It went to an address the secretary stopped checking in Lent. By the time anyone saw it, they'd been married somewhere else. Every parish has that story. Symphonia makes it impossible: one door, one inbox, one status on every request, so the moment someone reaches out, you know, and they know you heard.
Every ask, in one inbox.
Baptisms, memorials, confession times, and first hellos, all landing in one place with a status and an owner.
From the first ask to the follow-up.
"How can we help?".
A single, gentle page on your public site offers a card for each thing a parish is asked for. Each opens a short, guided form that gathers exactly what you need, then sends a reference number back so the family knows it was received. No guessing which email address, no contact form into the void.
Where each request goes next.
Into pastoral care
A sacrament or a visit becomes a scheduled item on your pastoral rhythm, so it is kept, not forgotten.
groupsInto the welcome funnel
An inquirer you welcome can be enrolled as a catechumen with the record already started.
webLives on your site
The front door is part of your public website, edited in place with everything else.
The honest answers.
No. Every request, from every channel, lands in one Pastoral inbox with a status and an owner, so nothing sits unanswered in a mailbox nobody checks.
A confession request enters your ordinary inbox so you can offer a time. The sealed, encrypted confession log itself is a separate feature that only the confessor can ever read.
Requests reach the priest’s inbox, where you assign each one to the right person by hand. It keeps a human in the loop rather than guessing where a request should go.
Yes. The public forms need no login. A member signed into Synaxis is matched to their record automatically; a newcomer simply leaves their name and how to reach them.
Never miss a soul at the door.
See how a single front door turns every "how can we help?" into a request you'll actually answer.